Question 1

What is FlowZa AI?

Accepted Answer

FlowZa AI is a platform of nine specialised cloud applications for business management in the Middle East, Africa and India: Finance, LogisPro, Spa Master, Fleetza, QRForge, POS, Club, RentFlow and PMS. Each runs as its own application on its own subdomain, holds its own data, and is bought and priced on its own. They belong to one ecosystem and are built to a common security and compliance standard, but they are independent products rather than modules of one system.

Question 2

Is FlowZa AI one product or nine?

Accepted Answer

Nine. FlowZa AI is not a single application and does not claim to be one. Each of the nine has its own screens, its own database, its own release train, its own app subdomain and its own subscription. Most customers run one. Buying a second is a separate decision on separate terms, and no application requires another to be present in order to work.

Question 3

How is FlowZa AI different from an all-in-one ERP suite?

Accepted Answer

A suite is sold whole and priced on everything it contains, which is why businesses pay for modules nobody opens and accept a generic version of the one thing they care most about. FlowZa AI sells specialised applications separately. Each is built around the constraint its own industry actually has — the treatment room, the vehicle hour, the trading minute — and each is a finished product on its own. You choose only the applications your business needs.

Question 4

Which countries is FlowZa AI compliant in?

Accepted Answer

Four. India covers GST including CGST, SGST, IGST and reverse charge, e-way bills and GST returns, TDS and input tax credit tracking, and statutory payroll including EPF, ESI, Professional Tax, gratuity and POSH. The UAE covers VAT at 5 per cent, corporate tax at 9 per cent and WPS payroll bank files. Oman covers VAT at 5 per cent, social insurance payroll and a country chart-of-accounts pack. Saudi Arabia covers GOSI payroll and Arabic right-to-left documents. Further GCC coverage is on the roadmap rather than in the product.

Question 5

Where does AI fit into FlowZa AI?

Accepted Answer

Inside each application, on the job that application does. LogisPro sequences a route against real constraints, Fleetza scores driver behaviour into something coachable, Finance reads an invoice and proposes the posting, PMS calibrates ratings across managers. In every case the AI works on the records that application holds, executes under the same role-based permissions as the person who asked, never above them, and writes every action to that application audit log attributed to the person who authorised it.

Question 6

Do I have to buy more than one application?

Accepted Answer

No. Each application is a complete product on its own and most customers run exactly one. A deployment is scoped to a single application: model it, migrate into it, run it alongside the incumbent until the numbers agree, then cut over. Adopting a second application later is its own project, on its own subscription and its own timetable, and it does not disturb the first.

Programme	Status
SOC 2 Type II	Audit window in progress
ISO/IEC 27001	Implementation underway
GDPR — controller and processor	DPA available
Penetration testing	Annual, third party; summary on request
Vulnerability disclosure	Published policy, monitored channel

One standard,
in every
application.

Who can see what

Single sign-on

Directory-driven lifecycle

Role-based, attribute-aware

Agents inherit, never exceed

Session control

Break-glass, recorded

Where it lives and how it is protected

Encryption

Residency

Isolation

Retention and deletion

Backups

Sub-processors

Certification status

Running it

Change management

Status and incidents

One standard,in everyapplication.